Guide · Costs
What does a custom CRM cost for a small business?
A CRM is simply one place to keep track of your customers — who they are, what they bought, and who needs a call back. Here's how the costs really compare.
Option 1: pay a monthly subscription
Big-name CRMs charge per person, per month. It looks cheap at first, but with a team of five on a mid-level plan the bill adds up year after year — and you often pay for lots of features you never use while missing the one you need.
Option 2: a CRM built for you
A custom CRM is built around the way you already work. You pay mainly for the build, then a small running cost. It does exactly what you need, nothing more — and it's yours.
What changes the price
- How many different screens and jobs it needs to handle
- Whether it links to things you already use (email, accounts, card payments)
- Moving in your existing customer lists and spreadsheets
- Phone app, web, or both
See one before you decide
Take a look at our live CRM demo to see what you'd get. Then book a free call and we'll give you a fixed price for your version. A government grant may even cover part of it — see our grants guide.